FishersRecruiter Since 2001
the smart solution for Fishers jobs

Medical Front Office Associate

Company: CDI
Location: Fishers
Posted on: February 16, 2020

Job Description:

Be a part of something bigger, and join our team as a Medical Front Office Associate and help transform lives through remarkable customer service. As a Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. The hours for this role are Monday-Friday 3:00 PM-9:30 PM, working every 4th Saturday from 8:00 AM-4:00 PM.CDI delivers quality patient-centered care, showing in words and actions the true meanings of our core values of accountability, compassion, drive, excellence and integrity. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with.ESSENTIAL DUTIES AND RESPONSIBLITIES: Creates a positive experience for every customer, every day by believing in and practicing The Experience(65%) Registration

  • Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
  • Answers phones and handles calls in an efficient and friendly manner
  • Fields calls appropriately for center associates
  • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
  • Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
  • Orders office supplies as needed
  • Maintains supply of patient information sheets
  • Pushes imaging via electronic interfaces
  • Completes confirmation calls and provides preparation instructions to patient
  • Faxes reports, billing information, and medical release forms as requested(25%) Scheduling & Insurance
    • Schedules patients and enters orders
    • Maintains an up-to-date and accurate database on all current and potential referring physicians
    • Accurately maintains patient records within radiology information system (RIS)
    • Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate
    • Maintains an up to date and accurate pending-scheduling list
    • Checks all exams for pre-certification with patient's insurance company
    • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
    • Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines(10%) Performs other duties as assignedRequired:
      • High school diploma or equivalent
      • Working knowledge of Microsoft Office
      • 1-2 years customer service experience
      • Proficient with using computer systems and typingPreferred:
        • Previous medical office experience
        • Medical terminology and office background
        • BilingualBe a part of something bigger -- join our team in transforming lives through remarkable service. CDI is a national provider network of medical imaging and related services. Through our collection of partnerships, we deliver our trademark customer service and high-quality services to enhance patient care in more than 35 states, offering a wide range of screening, diagnostic and interventional procedures that complement each community's needs.CDI is an EO Employer/Vets/Disabled.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: CDI, Fishers , Medical Front Office Associate, Administration, Clerical , Fishers, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Administration, Clerical Jobs

Administrative Assistant
Description: Overview ResponsibilitiesSCI is certified as a Great Place to Work by the Great Place to Work Institute. In a recent survey, our associates said that their work has special meaning and is not just a (more...)
Company: SCI Shared Resources, LLC
Location: Cincinnati
Posted on: 02/23/2020

Unit Secretary FT Days
Description: br br Description br The Unit Secretary is responsible for: - Supporting the functions of the nursing unit by performing primarily clerical duties. - Serving as a resource for patients, families, (more...)
Company: HealthSouth Corporation
Location: Dayton
Posted on: 02/24/2020

Administrative Assistant
Description: Administrative AssistantRequisition : 73982Location: Fort Wayne,IN 46825Category: Administrative/ClericalPosition OverviewThe Administrative Assistant is responsible for performing a variety of administrative (more...)
Company: Aveanna
Location: Fort Wayne
Posted on: 02/24/2020

Receptionist/Administrative Assitant
Description: Join Livingstons Global Trade Management team and help large companies manage their supply chains on a global scale. Livingston is a market leader offering customs brokerage, consulting and compliance, (more...)
Company: Livingston International
Location: Cincinnati
Posted on: 02/24/2020

Receptionist, Lead
Description: OverviewEvery day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards (more...)
Company: Brookdale Senior Living
Location: Cincinnati
Posted on: 02/24/2020

Administrative Assistant Office Manager
Description: Small Boutique downtown firm seeks experienced office manager and administrative
Company: Phyllis G. Bossin & Associates, a Legal Profession
Location: Cincinnati
Posted on: 02/24/2020

Company: Cincinnati Children's Hospital Medical Center
Location: Cincinnati
Posted on: 02/23/2020

Administrative Assistant
Description: Position Overview The Administrative Assistant is responsible for performing a variety of administrative and clerical tasks, including providing support to our managers and employees, assisting in daily (more...)
Company: Aveanna Healthcare
Location: Fort Wayne
Posted on: 02/24/2020

Administrative Intern (Fall 2020)
Description: JOB DESCRIPTION SUMMARY Greets and directs visitors Answer phones and screens calls Preforms clerical tasks e.g.,
Company: River Cities Capital Funds
Location: Cincinnati
Posted on: 02/23/2020

Branch Office Administrator - Carmel, IN
Description: Opportunity Overview br br With you here, our business can multiply. br br IT ALL ADDS UP. br br As an important member of the team at Edward Jones, you can play a major role in our continued (more...)
Company: Edward Jones
Location: Carmel
Posted on: 02/24/2020

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Fishers RSS job feeds