FishersRecruiter
the smart solution for Fishers jobs

Sales Deployment Engineer

Company: Stanley Black & Decker
Location: Fishers
Posted on: January 10, 2019

Job Description:

Are you interested in joining one of the world s largest, fastest-growing, and most dynamic companies? If so, you have come to the right place. Stanley Black & Decker is an $11B Fortune 500 company that offers a rich and storied history dating back to 1843.

This opportunity resides within STANLEY Convergent Security, a global division of Stanley Black & Decker. At STANLEY Convergent Security we design, install, service, and monitor electronic security systems that integrate intrusion, fire, video surveillance, access control and monitoring applications. With today's most comprehensive solutions, services, and technologies, STANLEY Convergent Security is the electronic security system provider of choice for industrial, government, commercial, and national account customers such as schools, hospitals, retailers, financial institutions, airports and more.

Currently, we are investing in some new and exciting areas of SaaS Managed Services to grow our business and are looking for some key talent to ensure successful growth and deployment. There s never been a better time to join our security team. We are seeking an experienced passionate, self-starter looking for a long-term position as a Sales Deployment Engineer at our corporate headquarters in Fishers, Indiana.
Overview:
We are looking for the initial members of our Customer Success team to be focused entirely on our STANLEY Managed Services portfolio. You ll partner with our sales team to recommend, design, support, diagnose and deploy solutions that optimize their security network using newly formed STANLEY Managed Services portfolio. You ll build strong relationships and establish clear lines of communication with external clients, technical team members and internal employees.
The Sales Deployment Engineer is the STANLEY Managed Services technical SME for the entire managed services and SaaS portfolio and, by virtue of possessing exceptional presentation and technical sales skills, will drive execution of all technical customer engagements, solutions deployments and technical support issues of the deployed solutions for STANLEY Managed Services and SaaS subscriptions. Additional support for enterprise clients will be provided at the request of the Sales Development Consultant or Sales Leadership. The goal of all initiatives is to match the right customer with the right solution in order to drive engagement and ensure that customers achieve maximum potential and satisfaction from the STANLEY Managed Services and SaaS solutions. The Sales Deployment Engineer will monitor and adhere to all department SLAs and KPIs which will include response / resolution times as well as customer deployments, all technical support issues and retention goals.
Responsibilities:

* Be responsible for the product(s) implementation from the requirements gathering through project launch phase and turn over to Senior Customer Success Specialist for account life-cycle management.

* Provide product and implementation expertise relative to STANLEY Managed Services and SaaS solutions.

* Execute the program requirements gathering process and facilitate product configuration or train/assist the customer with the configuration of the STANLEY Managed Services and SaaS solutions.

* Facilitate effective communication with the customer and STANLEY team by maintaining direct and routine dialogue aimed at resolving roadblocks, as the technical subject matter expert on, solutions, systems, processes and policies.

* Exhibit the appropriate skills to overcome roadblocks and promote the appropriate collaboration and team work within the company and with the customer.

* Maintain up-to-date knowledge on industry technology, standards and trends, best practices, and have a thorough knowledge of the STANLEY Managed Services and SaaS solutions.

* Interface with numerous teams to ensure that these solutions are implemented at the highest possible level of quality. Candidate will also be responsible for interfacing with a variety of departments successfully and effectively, with appropriate follow up where necessary to be accountable for overall solutions delivery and deployment.

* Where appropriate, will demonstrate:

* Implementation credibility to a prospect or customer

* Impact and influence to work around a problem

* Ability to be decisiveness in decision making

* Accountability

* Good judgment

* Capability to manage conflict

* Meeting facilitation skills

* Multitasking ability

* Teamwork

* Execute effective and comprehensive communication strategies.

* Execute a sound approach to give customer excellent implementation experience in support of their reference ability.

Along the way, you will...

* Work in close collaboration with our sales, marketing, operations and technical teams to support the customer success and deployment requirements. You ll be a key member of our new STANLEY Managed Services team to help build new organizational workflows and processes to ensure successful account development and deployment.

* Receive in-depth training on STANLEY Managed Services to become the technical SME for the prospective customers and deployment projects.

* Live STANLEY Security s mission of For Those Who Make the World Safer .

What you ll need to be successful:

* 3+ years of progressive consulting experience in a Professional Services or SaaS organization with expert knowledge of consulting and implementation methodologies.

* Experience facilitating technical projects from start to finish.

* Lead requirement-gathering sessions.

* Excellent communication skills written and verbal.

* Can facilitate multiple product implementations at one time.

* Proven ability to successfully facilitate a small-to-medium size software implementation project as a consultant independently.

* A general understanding of the technologies and architectures used for deploying web-based enterprise, databases and SaaS applications.

* Ability to read a perspective customer relative to their experience and skills around software implementation and adapt communication and training strategies accordingly.

* Multiple years experience with the following:

* Excellent software implementation skills

* Excellent client interface skills

* Proven cross-functional team success

* The ability to communicate effectively to all levels of management is required.

* This role requires some travel within North America

Bachelor's degree (B. A. / B. S.) from four-year college or university; or equivalent combination of education and experience in a related technical field

Think you ve got what it takes to make an impact with a global leader? If yes, click the apply button now to begin your career at Stanley Black & Decker.

SBDCSS

58867BR

City

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran s status or any other protected characteristic.

Keywords: Stanley Black & Decker, Fishers , Sales Deployment Engineer, Engineering , Fishers, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Engineering Jobs


Engineering Project Leader
Description: The successful candidate will manage all aspects of scope development, cost estimates and schedule of small to medium sized capital projects, and manage project staffs of up to 6
Company: Job Juncture
Location: Indianapolis
Posted on: 01/17/2019

Laser Engineer, Lead
Description: Key Role: Lead the development and experimental investigation of innovative concepts in fiber lasers and solid state lasers for directed energy weapon and illuminator applications. Develop and apply advanced (more...)
Company: Booz Allen Hamilton
Location: Dayton
Posted on: 01/17/2019

Sr. Oracle Financials Quality Engineer
Description: Position: Sr. Oracle Financials Quality EngineerLocation: 20 North Meridian Street, Indianapolis, Indiana- 46204Duration: 6 Months Job Description: ul li The IT Application Development team is seeking (more...)
Company: Sapvix
Location: Indianapolis
Posted on: 01/17/2019


Senior Research Engineer
Description: The ideal candidate researches, plans, analyzes, designs, develops mechanical and electromechanical systems such as instruments, structures, mechanisms, and other devices. Analyzes mechanical, electromagnetic, (more...)
Company: BAE Systems
Location: Dayton
Posted on: 01/17/2019

Process Engineer - Plastics
Description: Our client, a global manufacturer of materials for plastics compounding, requires and experienced Process Engineer for their Dayton, OH area manufacturing facility. xA0 br br xA0 Responsibilities (more...)
Company: Job Juncture
Location: Dayton
Posted on: 01/17/2019

Automation Engineer with Information Security
Description: Automation Engineer with Information Security Cincinnati, OH Need Passport No JD - Knowledge on Enterprise security and risk management services covering Data Protection Applied Cryptography, Identity (more...)
Company: Insigma Inc
Location: Cincinnati
Posted on: 01/17/2019

Diesel Mechanic - Fort Wayne
Description: Join The Red Crew As A Diesel Mechanic Red Classic services approximately 20,000 pieces of equipment. This includes light duty vehicles, material handling
Company: Red Classic - Maintenance Mechanic
Location: Fort Wayne
Posted on: 01/17/2019

Principal Engineer
Description: Provides senior-level technical expertise to assigned large and complex projects. Provides independent technical review of selected projects.
Company: HNTB
Location: Indianapolis
Posted on: 01/17/2019

Senior Engineering Manager
Description: Job DescriptionPosition Overview:-- Catalent is a leading provider of advanced technologies and outsourced services for the pharmaceutical, biotechnology and consumer health industry. Catalent develops, (more...)
Company: Catalent
Location: Bloomington
Posted on: 01/17/2019

PT Diesel Mechanic/Technician
Description: Part Time Technician: Starting Pay 21.30 Union Shop Great way to earn some extra cash ul li This position will
Company: Transervice
Location: Indianapolis
Posted on: 01/17/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Fishers RSS job feeds