Sr. Manager, QA
Company: Quest Diagnostics
Location: Fishers
Posted on: January 8, 2021
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Job Description:
Sr. Manager, QAJob Summary This position is responsible for the
planning, development, organization, management, implementation,
and outcome monitoring of Corporate Quality Assessment-CP programs
for Quest Diagnostics Hospital Laboratories. These programs must
support compliance with regulatory and company requirements and
drive the improvement and/or sustainability of medical quality
while driving QHLs to get and stay inspection ready, andultimately
engage in continuous, sustained, quality improvement.Job
Accountabilities* Scope of responsibilities: Quest Diagnostics
Hospital Laboratories, to include: hospital managed laboratories,
laboratory managed partnerships and joint venture sites as
applicable, This includes all areas of clinical testing as well as
ancillary/support functions, including specimen collection,
specimen processing, referral testing, materials management, and
client services.* Maintain strong knowledge of and ensure
compliance with regulatory requirements, to include accrediting
bodies, federal, state, and local requirements as well as Quest
Diagnostics policies. Direct the development and deployment of the
internal inspection program for Quest Diagnostics testing
facilities. Ensure consistency of inspection findings, timely
reporting, and submission of credible corrective actions. *
Establish and maintain relationships with Quest Physician Lab
Services* Direct the development and deployment of programs to
provide technical and consultative support to Quest Diagnostic
Regional Laboratory Quality Assessment Departments as it applies to
the hospital environment.* Develop and deploy standard quality
policies and programs across the system.* Develop, monitor and
evaluate quality management reports and metrics as required. (CAP
and RQI,)* Support the management of enterprise wide medical
quality management projects and quality system initiatives for
clinical pathology as required. (EQP)* Develop and mentor Corporate
Quality Assessment Managers as applicable.* Communicate Corporate
Quality Assessment Program effectiveness to the Director of
Corporate Quality Assessment, to include objective criteria to
assess laboratory quality.* Ensure enrollment and effectiveness of
Proficiency Testing programs.* Facilitate problem resolution
related to quality issues identified within Quest Diagnostics
manager hospitals * Support or manage agency complaint
investigation in collaboration with Medical Regulatory Affairs*
Communicate/interact with regulatory agencies as pertinent.*
Prepare written communications and deliver presentations as
required.* Assist in special projects and activities as
required.Job Requirements:* Bachelor's degree (chemical, physical,
biological or clinical laboratory science or medical technology)*
Certification by American Society for Clinical Pathology (ASCP or
equivalent)* Knowledge of Quality Assurance and statistical Quality
Control programs* Strong working knowledge of regulations and
accreditation standards related to the clinical laboratory
industry* 10 or more years of clinical laboratory experience, with
3 or more years in a managerial role* Previous experience as an
inspector * Previous experience interacting with high-level staff
within an organization* Possesses excellent communication (verbal
and written), influencing, and collaboration skills* Ability to
work independently and effectively plan/organize work and projects*
Demonstrated team building and problem solving skills* Competent
with MS Office* American Society for Quality (ASQ) certification as
Quality Auditor* QMS certification or must obtainDesirable
Qualifications* Clear understanding of the Quest Diagnostics
organization, structures, and strategies and the impact of
introducing major program initiatives* Advance Degree preferred*
ASQ Certification in Quality Management (Manager of
Quality/Organizational Excellence) preferred
Keywords: Quest Diagnostics, Fishers , Sr. Manager, QA, Executive , Fishers, Indiana
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