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Account Manager / Collections/ Relationship Manager

Company: Indiana Finance Company
Location: Daleville
Posted on: November 22, 2021

Job Description:

ARE YOU LOOKING FOR AN EXCITING AND REWARDING CAREER? IF SO, YOU'VE COME TO THE RIGHT PLACE.Successful candidates will work in a call center environment assisting customers, by answering questions, taking payments, and providing payment solutions.Responsibilities:

  • Answer inbound customer calls
  • Review delinquent customer accounts
  • Collect complete customer information, including the reason for delinquency via telephone
  • Make payment arrangements
  • Monitor customer progress and making outbound collection calls
  • Work with customers and internal staff to resolve delinquencyRequirements:
    • Goal oriented
    • Commitment to excellence in customer service
    • Clear and concise communicator with a friendly demeanor and positive attitude
    • Effective written and verbal communication skills
    • Problem solving skills and ability to work under pressure
    • Display effective interpersonal skills with all levels of the organization
    • Must be highly organized and detail oriented, with the ability to prioritize responsibilities
    • Strong integrity and work ethic is critical; as well is the ability to have fun and work in an engaging, highly collaborative team environment
    • Collections experience with a focus on supporting customers, for a successful future
    • Automobile or small loan finance company collection experience is a plus
    • Follow company's HEART ModelThis position offers competitive base pay, benefits, and an outstanding bonus program. Multi-day training program. Will train the right candidate, who has a great attitude for success, a focus for teamwork and a strong work ethic.Veterans encouraged to apply.Indiana Finance Company is an equal opportunity emloyer''Paid Training:
      • YesManagement:
        • Team LeadJob Type: Full-timePay: $45,000.00 - $50,000.00 per yearBenefits:
          • 401(k)
          • 401(k) matching
          • Dental insurance
          • Disability insurance
          • Employee assistance program
          • Employee discount
          • Flexible spending account
          • Health insurance
          • Life insurance
          • Paid time off
          • Paid training
          • Vision insuranceSchedule:
            • Monday to Friday
            • Weekend availabilityExperience:
              • Collections: 1 year (Preferred)
              • Customer service: 1 year (Preferred)Work Location: One location

Keywords: Indiana Finance Company, Fishers , Account Manager / Collections/ Relationship Manager, Executive , Daleville, Indiana

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