Manager of Resident Services

Company: Franciscan Ministries
Location: West Lafayette
Posted on: January 22, 2023

Job Description:

Overview:Manager of Resident Services LPN Full-timeUniversity Place, is part of Franciscan Ministries, is a vibrant senior living community in West Lafayette, IN. We offer assisted living, memory support assisted living, and skilled nursing/long-term care. Additionally, the onsite rehabilitation clinic offers inpatient and outpatient physical, occupational, and speech therapies, and state-of-the-art programs designed to enhance the quality of life for residents and patients in the local community. We are currently looking for a Resident Services Manager to join to our growing team!Employee Benefits:Competitive CompensationPublic Student Loan Forgiveness (PSLF)Group Health, Dental & VisionEmployer Funded Health Savings AccountLife/Disability Insurance401k MatchTuition AssistanceGenerous Paid Time OffDuties and Responsibilities:Hires and supervises Assisted Living Associates.Establishes and maintains open and effective communication with residents, families, associates and other team members.Train and develop staff to be cohesive and a customer service driven unit.Refers all sales leads to Sales consultant.Assess resident eligibility for continued Assisted Living residency and reviews with ED Initiates resident/family conferences when a change of service level is required.Manages daily operations within parameters of established policies and procedures and in keeping with the philosophy and mission of the organization.Supervises and directs the work activity of associates.Creates and maintains a high level of resident and associate satisfaction.Implements programs and practices that enhance the customer service experience for the residents.Assumes role of campus expert in Dementia Care through additional training and experience.Required skills and qualifications:LPN License requiredOutstanding Customer Service Skills Knowledge of ISDH Assisted Living REGSApplicable healthcare experience 3-5 yearsAbove Average Leadership proven leadership skillsAbout Franciscan Ministries:We believe in our associates and are committed to creating an environment that is supportive and nurturing of your career path. We offer competitive compensation and tuition reimbursement along with training, continuing education and wellness programs. DFWP/EOE/e-verify Are you ready to write the next chapter of YOUR story? Franciscan Ministries takes the health and safety of its employees, residents, patients, customers and their families very seriously. To that end, we have concluded that the best way to ensure the safety of these individuals is to mandate that all of our employees be fully vaccinated for COVID-19. Therefore, when considering whether to apply for this position, please know that in order to become employed by Franciscan Ministries (if otherwise eligible), you must provide satisfactory proof, such as a vaccine card, that you are fully vaccinated for COVID-19. You will not be required to provide this proof unless and until you receive a formal job offer from Franciscan Ministries. Please also know that Franciscan Ministries will provide accommodations to qualified individuals who cannot receive the COVID-19 vaccination because of a sincerely held religious belief or due to a medical issue.

Keywords: Franciscan Ministries, Fishers , Manager of Resident Services, Executive , West Lafayette, Indiana