Manager of Resident Services
Company: Franciscan Ministries
Location: West Lafayette
Posted on: January 22, 2023
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Job Description:
Overview:Manager of Resident Services LPN Full-timeUniversity
Place, is part of Franciscan Ministries, is a vibrant senior living
community in West Lafayette, IN. We offer assisted living, memory
support assisted living, and skilled nursing/long-term care.
Additionally, the onsite rehabilitation clinic offers inpatient and
outpatient physical, occupational, and speech therapies, and
state-of-the-art programs designed to enhance the quality of life
for residents and patients in the local community. We are currently
looking for a Resident Services Manager to join to our growing
team!Employee Benefits:Competitive CompensationPublic Student Loan
Forgiveness (PSLF)Group Health, Dental & VisionEmployer Funded
Health Savings AccountLife/Disability Insurance401k MatchTuition
AssistanceGenerous Paid Time OffDuties and Responsibilities:Hires
and supervises Assisted Living Associates.Establishes and maintains
open and effective communication with residents, families,
associates and other team members.Train and develop staff to be
cohesive and a customer service driven unit.Refers all sales leads
to Sales consultant.Assess resident eligibility for continued
Assisted Living residency and reviews with ED Initiates
resident/family conferences when a change of service level is
required.Manages daily operations within parameters of established
policies and procedures and in keeping with the philosophy and
mission of the organization.Supervises and directs the work
activity of associates.Creates and maintains a high level of
resident and associate satisfaction.Implements programs and
practices that enhance the customer service experience for the
residents.Assumes role of campus expert in Dementia Care through
additional training and experience.Required skills and
qualifications:LPN License requiredOutstanding Customer Service
Skills Knowledge of ISDH Assisted Living REGSApplicable healthcare
experience 3-5 yearsAbove Average Leadership proven leadership
skillsAbout Franciscan Ministries:We believe in our associates and
are committed to creating an environment that is supportive and
nurturing of your career path. We offer competitive compensation
and tuition reimbursement along with training, continuing education
and wellness programs. DFWP/EOE/e-verify Are you ready to write the
next chapter of YOUR story? Franciscan Ministries takes the health
and safety of its employees, residents, patients, customers and
their families very seriously. To that end, we have concluded that
the best way to ensure the safety of these individuals is to
mandate that all of our employees be fully vaccinated for COVID-19.
Therefore, when considering whether to apply for this position,
please know that in order to become employed by Franciscan
Ministries (if otherwise eligible), you must provide satisfactory
proof, such as a vaccine card, that you are fully vaccinated for
COVID-19. You will not be required to provide this proof unless and
until you receive a formal job offer from Franciscan Ministries.
Please also know that Franciscan Ministries will provide
accommodations to qualified individuals who cannot receive the
COVID-19 vaccination because of a sincerely held religious belief
or due to a medical issue.
Keywords: Franciscan Ministries, Fishers , Manager of Resident Services, Executive , West Lafayette, Indiana
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