DC Operations Manager

Company: Camping World
Location: Lebanon
Posted on: January 22, 2023

Job Description:

Distribution Center Operations ManagerPosition Overview:The DC Operations Manager provides overall management of all the support staff in the distribution center. This includes office operations, inventory management, and support functions. Responsible for the safe and efficient operation of the facility while maintaining a high level of customer service and meeting budget requirements. Develops direct reports to achieve desired results.Duties and Responsibilities:

• Manage support personnel, budget and costs of inventory, office support, and service areas
• Responsible for planning and establishing priorities for performance of tasks to optimize available resources
• Review all necessary paperwork to plan work activities, schedule appropriate personnel and balance loads
• Responsible for improving processes, reducing costs, monitoring quality, and maintaining on-time delivery
• In conjunction with HR, responsible for hiring, developing, disciplining, and terminating support employees
• Interact with customers when required to ensure highest quality of customer service is sustained
• Tracks, and reports daily, weekly, and monthly metrics and use to drive improvements
• Creates a Leadership environment in the location.
• Directly assists when needed in warehousing, loading/shipping, and service functions to sustain operations
• Executes KPI plans, meets KPI commitments and works within the guidelines of the KPI's
• Adheres to all facets of safety policies and procedures.The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities.EXPERIENCE REQUIRED:
  • 7+ years distribution, warehousing, and service management experience required.
  • Knowledge of DOT regulations a plus
  • Supervisory experience requiredEDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING :
    • BS Degree in Business Management or related field required or 7+ years' experience in distribution supervisor/management role ESSENTIAL ABILITIES:
      • Must possess excellent oral and written communication skills and customer service skills
      • Able to read, analyze, and interpret financial and metric reports
      • Ability to work independently with limited supervision, under pressure and meet deadlines
      • Must be computer literate, understand MS Office products, and have ability to learn new software programs
      • Attention to detail with strong organizational skills, able to motivate employees to achieve desired results.REQUIREMENTS:
        • Must be able to travel as required -- very limited
        • Must have the ability to move and lift materials and products weighing up to 50 lbs. as needed
        • Prolonged sitting and terminal use
        • Oracle knowledge a plusWORK ENVIRONMENT:
          • Work performed indoors/outdoors or in a warehouse type facilityFull-time associates are offered a competitive and comprehensive benefit package including:Medical / Dental / Vision / PrescriptionPTO - Paid Time Off and Holiday Pay Schedule401KLife & Disability InsuranceTax Savings AccountsPaid Parental Leave (Both Parents)Adoption Assistance BenefitEasy Low-Cost Loan OptionsEducational Assistance BenefitsCollege Scholarship ProgramGood Sam Platinum Roadside AssistanceIdentity Theft ProtectionEmployee DiscountsPerkSpot -- Associate Corporate Discount ProgramFor more information please visit: www.mycampingworldbenefits.comWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.Equal Opportunity Employer Minority/Female/Disability/Veteran

Keywords: Camping World, Fishers , DC Operations Manager, Executive , Lebanon, Indiana