Veterinarian - Hospital Medical Leader
Posted on: May 20, 2023
Come work at a place where innovation and teamwork come together
to support the most exciting missions in the world!Our Mission: The
health and wellness company committed to improving the lives of
pets, pet parents, and Petco partners.Our Commitments:We always put
pets first- we rally around the belief that if it's good for pets,
it's good for business.We raise the bar- We catalyze the entire pet
industry by combining passion and expertise, pioneering and
trailblazing new standards in care.We build communities- We bring
together a community of pets and pet parents to deepen connections
and celebrate the love between us.We deliver 360 solutions- We are
the constant partner to pet and pet parents, delivering connected,
personalized solutions that are accessible in one place.We fight
for every pet- We strive to make health and wellness accessible for
all pets, no matter their situation.Position Purpose:The purpose of
the Hospital Medical Leader position is to lead the hospital
veterinary team in providing excellent veterinary care to our Vetco
Total Care full-service hospital patients while offering phenomenal
customer care to their owners. The Hospital Medical Leader
represents the mission and commitments to all clients,
veterinarians, and hospital and store partners.All hospital
partners are responsible for performing duties in a way that
creates an environment in which:
- the patient's needs always come first;
- every team member understands that they have the power to do
what it takes to create an exceptional customer and patient
- contentious issues are dealt with and resolved as they occur
when possible, or as soon as is possible;
- exceptional teamwork and commitment to shared goals benefits
the entire organization.Essential Job Functions:Listed are the
essential duties and responsibilities that are required of this
position. The candidate must be able to perform all the following
duties and responsibilities with or without reasonable
- Leadership/Management duties:
- Lead hospital veterinarian team.
- Partner with Hospital Office Manager to provide cohesive and
collaborative leadership to the entire hospital team.
- Mentor and coach hospital veterinarians to drive continuous
improvement in clinical skills, client communication, team
collaboration, and standard of care.
- Hold responsibility for driving hospital commitment to medical
quality, including compliance with Petco Medical SOPs and all
applicable laws and regulations.
- Understand and assure strict compliance of state practice act
requirements for full-service veterinary hospitals.
- Conduct veterinarian candidate interviewing and
- Participate in hospital partner interviews.
- Create veterinarian schedule, identify potential gaps and
partner with Hospital Office Manager and field leadership to
- Closely monitor hospital performance, and in partnership with
HOM and field leadership identify areas of opportunity to drive
business results through exceptional quality of care and client
- Review P&L monthly reporting, and partner with HOM and
field Leadership to increase revenue growth and exceed financial
targets set by finance team through ensuring a high level of both
quality and efficiency.
- Conduct regular review of hospital electronic medical records
regarding patient decisions and provide feedback and direction to
hospital veterinarians as a means to elevate patient care.
- Ensure all client concerns and reportable incidents are
addressed swiftly, partner with the Hospital Office Manager and
field leadership in appropriate resolution.
- Maintain and be responsible for ordering, inventory, recording,
and reporting of all controlled substances and keep hospital in
compliance with state and federal DEA regulations.
- Promote a strong culture of safety for team, clients, and
- Partner with Hospital Office Manager for hospital radiation
safety training and compliance.
- Clinical Care duties:
- Provide excellent patient care by performing physical
examinations, diagnosing and treating diseases, and providing
preventive care according to patient signalment, lifestyle and
- Utilize a problem-based approach that includes developing a
complete problem list for every patient examined, a complete list
of differential diagnoses for each problem identified, a complete
diagnostic plan, and appropriate treatments based on interpretation
of diagnostic test results leading to confirmed or suspected
- Document all patient observations, findings of exams and
diagnostics, treatments and medications, client interactions, and
tentative and confirmed diagnoses in the medical record in a
concise and detailed fashion, according to practice
- Perform routine and complex surgical procedures including (but
not limited to) spays/neuters, exploratory laparotomy, and mass
- Perform routine and complex dental procedures including full
dental examination, evaluation of dental radiographs, as well as
simple and complex extractions and oral surgical procedures.
- Develop treatment plans for patients undergoing daytime
hospitalization utilizing a complete problem-based assessment.
Transition patients to overnight care as needed and communicate
effectively with referral hospitals and clients to ensure
continuity of patient care.Other Duties and Responsibilities:
- Participate in rounds as incoming or exiting doctor at
beginning and end of shifts.
- Disseminate knowledge throughout team members to improve the
level of care and communication provided by hospital, to both the
patient and the client.
- Perform additional duties as assigned.
- Hold and maintain any required state premise permits or
hospital vendor accounts as needed.Nature of Supervision:In all
activities related to the care of individual patients, the Hospital
Medical Leader will take direct supervision from the Area Medical
Director. The Hospital Medical Leader has discretion related to
decisions regarding patient care, however, it is imperative that
the Hospital Medical Leader upholds the standards set forth in the
Petco Veterinary SOPs. The Hospital Medical Leader should expect to
receive direction and guidance based on electronic medical record
reviews from the Area Medical Director regarding patient decisions
and should accept such feedback as a means to elevate patient care
and client interactions in the hospital.All hospital veterinarians
should work together in a collegial fashion and are expected to
behave in a professional and personable manner.Planning and Problem
Solving:Problem solving is at the heart of veterinary medicine, and
it is expected that any successful candidate will possess excellent
problem-solving skills that allow expeditious diagnosis of patient
problems.Impact:This position will impact the organization by
contributing to the growth of a productive practice while focusing
on a high-quality standard of care. From an overall hospital
organizational standpoint, this position is critical to ensuring
that we have a cohesive, well-trained, and motivated team. The
desired result is the creation of an optimal environment that
ensures employee retention, patient well-being, and customer
satisfaction.Supervisory Responsibility:This position has
supervisory responsibility for all hospital veterinarians,
including full-time, part-time, and relief
- Doctor of Veterinary Medicine or equivalent degree from an
AVMA-accredited veterinary school.
- 1-3 years minimum of clinical veterinary experience.
- Experience mentoring and coaching veterinarians preferred.
- Active licensure as a veterinarian without contingencies in the
state in which the hospital is located or ability to obtain by
- Current DEA license.
- Current Controlled Substance License, if applicable, in state
in which the hospital is located or ability to obtain by start
- USDA Category I (minimum) Accreditation or completion within
two months of hire date.
- Strong skills performing anesthesia and routine surgeries
including but not limited to: canine and feline spays, neuters,
mass removals, and dental cleanings.
- Must have excellent written and verbal communication
- Must be compassionate and sympathetic, and be able to maintain
a professional attitude and demeanor during emotional and stressful
- Must have telephone and computer skills.
- Must be a team player willing to learn new techniques and
treatments, offer creative ideas, and accept change.Work
Environment:The majority of job duties are conducted in the Vetco
Total Care veterinary full-service hospital. Position requires
bending, kneeling, lifting (up to 30 pounds, as necessary), and
standing for long periods of time. A large amount of this partner's
time will be spent in direct contact with clients and their
pets.Contacts:This position will regularly communicate with
clients, veterinary specialists, and companies that provide
products and/or services that the practice utilizes.Petco Animal
Supplies, Inc. is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, age, protected veteran status, or any
other protected classification.RequiredPreferredJob Industries
Keywords: Petco, Fishers , Veterinarian - Hospital Medical Leader, Healthcare , Westfield, Indiana
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