Phlebotomist II
Company: LanceSoft
Location: Fishers
Posted on: April 25, 2024
Job Description:
Job Description:
- The Patient Services Representative II (PSR II) represents the
face of our company to patients who come in, both as part of their
health routine or for insights into life-defining health decisions.
The PSR II draws quality blood samples from patients and prepares
those specimens for lab testing while following established
practices and procedures.
- The PSR II has direct contact with patients and creates an
atmosphere of trust and confidence while explaining procedures to
patients and drawing blood specimens in a skillful, safe and
accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing
on process excellence skills and sensitivity to confidentiality and
accuracy to patient information.
- Successful applicants may be assigned to a doctor's office, a
patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily
activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical
specimen collection and processing duties following established
practices and procedures.
- Perform verification of patient demographic info / initials
including patient signature post-venipuncture to verify tubes were
labeled in their presence and that the name on the label is
correct. Maintains required records and documentation. Demonstrates
organizational commitment and promotes a positive image to
patients, clients, employees and the public in general.
Job Requirements:
- bility to provide quality, error free work in a fast-paced
environment.
- bility to work independently with minimal on-site
supervision.
- Excellent phlebotomy skills to include pediatric and
geriatric.
- Flexible and available based on staffing needs, which includes
weekends, holidays, on-call and overtime.
- Committed to all Policies & Procedures including Company dress
code, Employee Health & Safety, and Everyday Excellence Guiding
Principles.
- Must be able to make decisions based on established procedures
and exercise good judgment.
- Must have reliable transportation, valid driver license, and
clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations
and required to cover at Patient Service Center/In-Office
Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume
setting.
- Must demonstrate Superior Customer Focus; ability to
communicate openly and transparently with peers, supervisors and
patients; ability to accelerate and embrace change; and knowledge
of our business.
- Training locations may vary based on trainer availability.
Required Education:
- High school diploma or equivalent.
- Medical training: medical assistant or paramedic training
preferred.
- Phlebotomy certification preferred. Required in California,
Nevada, and Washington.
Work Experience:
- Three years phlebotomy experience required, inclusive of
pediatric, geriatric and capillary collections.
- Minimum 2 years in a Patient Service Center environment
preferred.
- Customer service in a retail or service environment
preferred.
- Keyboard/data entry experience.
Keywords: LanceSoft, Fishers , Phlebotomist II, Healthcare , Fishers, Indiana
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