FishersRecruiter Since 2001
the smart solution for Fishers jobs

TEMPORARY Customer Service Representative - WORK FROM HOME!

Company: Navient Solutions, LLC
Location: Fishers
Posted on: May 6, 2021

Job Description:

Navient has immediate openings for temporary , work-from-home Customer Service Representatives, to support our growing customer base working from your home office. We seek reliable and solutions oriented individuals to join our team.

Position Details:

  • New hire training class begins Monday, May 3rd
  • Work from your home with Computer equipment provided by Navient
  • Primarily inbound service calls, NO Selling
  • $16.00 per hour plus bonus
    This temporary assignment is expected to last approximately 3-6 months; however, assignment may be shortened or lengthened based on business need. This temporary position is not eligible for benefits.

    This new role will be fast-paced managing inbound and outbound calls and performing data entry related to a new program. You will assist customers by researching their account and providing prompt and accurate information in a courteous and professional manner. Please Note: Applicants must reside within 1-1.5 hours of Navient's Fishers, IN office.

    Work Schedule

    Virtual Training Hours:
    • Monday- Friday, 8AM- 5PM EST

      Regular Schedule:
      • Monday - Friday, 8AM-5PM EST - Fridays or Mondays are mandatory
      • MUST work 1 Saturday per month 8AM-5PM EST

        • High speed internet access (Minimum 10MB upload speed, 5MB download speed)
        • You must use an ethernet cord and be hard wired into your server from the router/modem. You will not be able to use Wi-Fi or a hot spot.
        • Landline phone or cell phone
        • Must be able to download an app on a Smartphone or tablet
        • Private workspace or home office free of distractions and outside noise

          • High School Diploma or G.E.D.
          • Must be bilingual (fluent in both Spanish and English
          • Applicants must reside within 1-1.5 hours of the Fishers, IN office.
          • Experience in servicing customers with professionalism, diplomacy and consideration for the customer's requests or concern
          • Some completed college coursework will serve as substitute for work experience
          • Strong written and verbal communication skills
          • Fast learner, ability to maintain an in-depth understanding of the training curriculum
          • Excellent PC and internet navigation skills
          • Efficient time management skills

            Prior experience in a high-volume call center preferred

Keywords: Navient Solutions, LLC, Fishers , TEMPORARY Customer Service Representative - WORK FROM HOME!, Hospitality & Tourism , Fishers, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Fishers RSS job feeds