Company: Papa John's International
Posted on: September 22, 2022
THIS IS A FRANCHISE POSITIONShift LeaderThe Shift Leader
supervises shifts and/or work areas in the operation of a Papa
Johns restaurant to ensure high quality products and customer
service are delivered to ensure restaurant profitability. Other
responsibilities include the management of operations including the
execution of all Company policies, procedures, programs and
systems. Ensure compliance with all federal, state and local laws
and ethical business practices.Responsibilities
- Adheres to guidelines, techniques and expectations for each
station including, but not limited to, dough management, accuracy
and proper portioning. Performs assigned work station duties such
as making quality products, follows all product preparations
procedures and maintains established product holding times.
Consistently contributes to achieving the Companys product goal.
Commits to meeting the needs and expectations of the restaurants
customers, minimizes customer complaints and responds appropriately
to customer needs. Follows all policies and procedures as outlined
in our TM handbook including, but not limited to, image (including
car topper for delivery drivers), attendance, safety and
- Exemplifies and exhibits the Core Values, maintains a positive
attitude, works well with others and is flexible and adaptable to
- Ensures adequate shift coverage for restaurant. Provides
immediate feedback and corrects problems when identified. Maintains
product quality, customer service, and performance responsibilities
(such as MCE readiness, food/labor costs, restaurant cleanliness,
etc.) within acceptable standards, follows all policies and
procedures related to shift management.
- Contribute to profit goals by ensuring they stay within company
guidelines and target goals by accurately utilizing the FOCUS
System. Execute cash management duties. Assist in the management of
adequate inventory levels using the companys systems and guidelines
to minimize loss.Key Ingredients
- High School diploma or GED preferred.
- Serv-Safe/Local or State Food Service Certification
- Previous restaurant shift lead experience preferredSkills: Cash
management; planning and organization; effective communicationIt is
the policy of Papa Johns to provide equal employment opportunities
for all applicants and team members without regard to race, color,
religion, sex, age, marital status or civil partnership, national
or ethnic origin, pregnancy or maternity, veteran status, uniformed
service (as defined by 10 U.S.C. 101 (a)(5)), protected disability
status, genetic information, sexual orientation, gender identity,
gender reassignment, or gender expression, or any other
characteristic protected by statute or law.
Keywords: Papa John's International, Fishers , Shift Leader, Hospitality & Tourism , Marion, Indiana
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