Restaurant Shift Manager

Company: Block & Brew
Location: Knightstown
Posted on: November 25, 2022

Job Description:

We are looking for a Shift Manager to oversee all restaurant operations, including welcoming and serving customers. Shift Manager responsibilities include delegating tasks to restaurant staff, addressing diners' queries and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, we'd like to meet you.
Responsibilities
Delegate tasks to restaurant staff and supervise their performance
Manage dining reservations
Arrange to have shifts covered (e.g. when employees take time off)
Help staff resolve on-the-job challenges
Balance the cash register at the end of the shift
Ensure client satisfaction and gracefully handle any complaints
Open or close the restaurant (when responsible for the first or last shift)
Inform the next Shift Manager about pending tasks
Report maintenance and training needs
Skills
Proven experience as a Shift Manager or relevant role in a restaurant
Good knowledge of restaurant operations (like managing reservations and payments)
Availability to work different shifts, including weekends and evenings
A customer service approach with the ability to manage complaints with professionalism
Excellent organizational skills
Team management abilities

Keywords: Block & Brew, Fishers , Restaurant Shift Manager, Hospitality & Tourism , Knightstown, Indiana