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Membership Sales Customer Service Associate

Company: The Lash Lounge Fishers
Location: Fishers
Posted on: June 29, 2024

Job Description:

Seeking outgoing, personable, sales-oriented individuals to work at The Lash Lounge Fishers-Downtown as Front Desk Sales Associates!
Front Desk Sales Associate:
What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.
Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team!
Schedule: MUST HAVE AVAILABILITY WEEKDAYS/WEEKENDS/EVENINGS
Key Responsibilities:
Meet and exceed guest membership and scheduling targets
Consult with guests on key benefits of services, memberships, and retail products
Coordinate appointment scheduling, communicating confidently via phone, text and email
Create an outstanding experience so every guest will want to return
Decisively resolve issues, appropriately escalating issues to mitigate in future
Manage accurate sales transactions and guest/member records within MindBody software
Other duties as assigned
Our ideal candidate:
You are a spirited, outgoing team member who is passionate about excellent customer service
You take pride in, and truly enjoy, cultivating relationships with guests
You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
You can work in fast paced environments, multitasking and prioritizing
You always work with the highest levels of integrity and respect and avoid gossip/drama
You always present as professional, confident and approachable
You are skilled at using various technology platforms and feel comfortable learning to use new programs
Schedule: MUST BE AVAILABLE WEEKDAY EVENINGS, SATURDAY AND SUNDAY
Experience:
Customer service and/or front desk/receptionist: 2 years
Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)
Salon/beauty experience preferred
Job Type:
Part-time reporting to the Salon Manager. Will work in coordination with the Front Desk team.
Pay: $13.00-$15.00 per hour, plus bonus and commission eligible

Keywords: The Lash Lounge Fishers, Fishers , Membership Sales Customer Service Associate, Hospitality & Tourism , Fishers, Indiana

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