Advanced Software Engineer
Company: Disability Solutions
Location: Mason
Posted on: May 3, 2024
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Job Description:
Advanced Software Engineer--Advanced Software Engineer for
Intelligrated Systems, LLC in Mason,
OHResponsibilities:-------Provide reliable technical assistance to
internal and external customers.-----Be an escalation resource for
a team of professional engineers for the Technical Support Helpdesk
and debug isoftware and database for various operating
systems.-----Focus on accuracy, timely feedback, and customer
satisfaction.-----Drive timely identification, investigation,
resolution, root cause analysis and replication of technical
issues.-----Build internal relationships to expedite complicated
cases.-----Develop broad understanding of customer
needs.-----Support the knowledge-sharing mindset, methodology, and
tools.-----Help develop Technical Support processes.-----Ensure
proper documenting and recording of all activity and
communication.-----Address systemic coordination issues.-----Be a
mentor for a team that solves complex technical problems for
external customers.-----Troubleshoot issues related to proprietary
software running sortation systems in distribution/fulfillment
centers.-----Document details pertaining to issues being worked
on.-----Create and provide training.-----Debug software defects and
analyze software source code.-----Develop software
improvements.-----Test and implement software changes.-----Create
root cause analysis documents.----ADDITIONAL
INFORMATION:---Location: Mason, OH---40 hours/week---Employee
Referral Fee: $1500---If offered employment must have legal right
to work in U.S. EOE.--YOU MUST HAVE:Qualified applicants must have
a Bachelors degree or foreign equivalent in Engineering,
Engineering Physics, Computer Science or a related field, and 5
years of experience in Software Development. Full term of
experience must include: performing role on Technical Support or
equivalent experience to provide troubleshooting of controls
systems, databases, and software; able to interpret and debug using
C, C#, C++, and java; skilled with SQL and maintenance jobs;
programing and modification of Allen Bradley and Siemens
Programmable Logic Controllers (PLCs) and Variable Frequency Drives
(VFD). Telecommuting permitted up to two (2) times per week. Up to
10% domestic travel required.Additional Information
Keywords: Disability Solutions, Fishers , Advanced Software Engineer, IT / Software / Systems , Mason, Indiana
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