Technical Writer Manager
Company: Disability Solutions
Location: Cincinnati
Posted on: May 3, 2024
Job Description:
Position Type : Full time Type Of Hire : Experienced (relevant
combo of work and education) Education Desired : Bachelor of
Computer Science Travel Percentage : 1 - 5%Job DescriptionAbout the
team:At Payrix, we built the industry's most flexible payments
integration platform to seamlessly grow tomorrow's innovative SaaS
platforms and marketplaces. Our platform enables B2B software
companies (ISVs), apps and marketplaces to quickly enroll
customers, enable secure payment processing, facilitate merchant
funding, and as a whole, help them monetize the payments volume
that flows through their solution. Software companies that offer
invoicing solutions, ERPs, shopping carts, marketplace commerce and
point-of-sale devices can now take hold of payment acceptance with
our automation and platform technology.----As a Technical Writing
Manager at Payrix/ Worldpay, you will be responsible for building
and leading the technical writing team. This team will have
responsibility for ensuring that the customer facing documentation
for our Payrix Payfac as a Service product is clear, correct,
comprehensive, and easy to use.--What you will be doing:
- Leading a team of 4-5 technical writers
- Partnering with Engineering, Product and Operations leadership
to create the framework and processes for the technical writing
team.
- Reviewing the work product of the team to drive improvements
and ensure high quality standards are met.
- Build a process that scales in a growing company.--What you
will need:
- Ability to create the framework or process for the technical
writing team.
- Technical writing experience
- Leadership Experience
- Ability to collaborate with many cross functional
stakeholders.--Added Bonus if you have:
- Experience building a team from scratch.
- Experience building processes from scratch.
- Experience scaling teamsFIS is committed to providing its
employees with an exciting career opportunity and competitive
compensation. The pay range for this full-time position is
$103,010.00 - $173,060.00 and reflects the minimum and maximum
target for new hire salaries for this position based on the posted
role, level, and location. Within the range, actual individual
starting pay is determined additional factors, including
job-related skills, experience, and relevant education or training.
Any changes in work location will also impact actual individual
starting pay. Please consult with your recruiter about the specific
salary range for your preferred location during the hiring
process.Privacy StatementFIS is committed to protecting the privacy
and security of all personal information that we process in order
to provide services to our clients. For specific information on how
FIS protects personal information online, please see the Online
Privacy Notice.EEOC StatementFIS is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, marital status,
genetic information, national origin, disability, veteran status,
and other protected characteristics. The EEO is the Law poster is
available here supplement document available hereFor positions
located in the US, the following conditions apply. If you are made
a conditional offer of employment, you will be required to undergo
a drug test. ADA Disclaimer: In developing this job description
care was taken to include all competencies needed to successfully
perform in this position. However, for Americans with Disabilities
Act (ADA) purposes, the essential functions of the job may or may
not have been described for purposes of ADA reasonable
accommodation. All reasonable accommodation requests will be
reviewed and evaluated on a case-by-case basis.Sourcing
ModelRecruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment
agencies. FIS does not accept resumes from recruitment agencies
which are not on the preferred supplier list and is not responsible
for any related fees for resumes submitted to job postings, our
employees, or any other part of our company.#pridepass
Keywords: Disability Solutions, Fishers , Technical Writer Manager, IT / Software / Systems , Cincinnati, Indiana
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