Admin Processor (Customer service)

Company: Akorbi
Location: Fishers
Posted on: August 20, 2020

Job Description:

Immediate Need Admin Processor at 11918 Exit Five Parkway Fishers IN 46037, United States. With one of our Direct Client A. If you are available or interested, please send an updated resume to Mgaffar@akorbi.com or call 214-396-6055 to discuss.

Title: Admin Processor

Location: 11918 Exit Five Parkway-- Fishers -- IN 46037,

Duration:6+months

Qualifications:

• High school diploma or equivalent.

• Experience: One to two years experience.

• Ability to handle multiple tasks.

• Strong communication and customer service skills.

• Intermediate knowledge of MS Outlook, Excel and Data Entry.

Responsibilities:

• Support residential installation and service departments.

• Provide superior customer service to internal and external customers.

• Coordinate, prioritize and schedule installations and service appts.

• (back up) Other duties as assigned, which may include but are not limited to: Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, b Handle incoming customer/associate relations calls.

Comments/Special Instructions:

Excellent communication skills, it they have previous experience working with Alarm Companies a plus.

Job Requirements:

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Maintain customer service related information for customer accounts

• Ensure quality customer service and customer satisfaction

• Maintain customer service voicemail and return customer calls

• Provide customers with superior customer service

• Provide customer service for internal customers

• Capturing customer information and answering customer inquiries

• Resolve inbound customer calls regarding account

• Take customer orders and provide high-quality customer service

• Make out going customer service calls

• Work with customer service manager to ensure proper customer service

• Resolve any customer service issues

• Answering inbound calls and providing excellent customer service

• Provide customer support and handling customer inquiries

• Combining excellent customer service skills

• Assure quality customer service to all customers

• Provide exceptional customer service to all customers

• Provide superior customer service with all customer interactions

Keywords: Akorbi, Fishers , Admin Processor (Customer service), Other , Fishers, Indiana