Policy & Procedure Specialist
Company: Freedom Mortgage
Location: Fishers
Posted on: February 25, 2021
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Job Description:
Job DescriptionThe Policy & Procedure Specialist will be
responsible for the development and ongoing maintenance of the
Wholesale Standard Operating Procedures (SOP) to support multiple
business functions. This role will collaborate with operational
stakeholders and subject matter experts on policy development
activities, as well as Training, Change Management, and Compliance
to ensure procedural standardization and adherence. Essential Job
Functions:* Develop and execute procedural documentation to support
critical business operations and functions. Maintain document
standards including formatting and templates.* Provide oversight to
policy and procedure document review to ensure adherence by a broad
range of employees.* Ensure policy and procedure documents provide
clarity and standardization of processes across the Wholesale
platform.* Conducts and attends all relevant meetings associated
with job function and completes tasks correctly and on time. *
Conducts regular review of Credit Policies to assess impact to
business functions, updating SOP's accordingly. * Prepares,
packages, and presents draft documentation to management,
compliance/risk, subject matter experts, and appropriate lines of
business for review and approval.* Works with IT partners and
business analysts to assess changes in technology and business
applications, updating relevant SOPs as needed.* Utilization of
Policy and Procedure Application to draft and publish SOPs, as well
as collect and monitor employee acknowledgements of any SOP
changes.* Maintain regular and punctual attendance. Comply with all
company policies and procedures.Education and/or Experience:*
Bachelor's Degree in Business Administration, English,
Communications or related field OR Two years of experience writing
policies, procedures, or process manuals * Advanced skills with
Microsoft Office Suite and internet-based teleconferencing software
such as Zoom* Possess excellent written and verbal communication
skills* Proven attention to detail and knowledge of English
grammar, spelling and punctuation Founded in Mount Laurel, NJ in
1990, Freedom Mortgage has since grown into one of the largest and
fastest-growing privately owned full-service residential lenders in
the USA. Licensed in all 50 states, Washington D.C., Puerto Rico
and the Virgin Islands, Freedom Mortgage has over 5000 employees
nationwide, proudly servicing $225.6 billion, and is still
growing.Our mission is to foster homeownership in America. Freedom
is a leader in VA mortgage lending and is one of the mortgage
industry's largest philanthropic supporters of the USO and military
families through its Team Freedom Cares philanthropic arm.Locations
include suburban Philadelphia and Fishers, IN, two regions where we
were named Top Workplaces. We also have large operating centers
countrywide, including these desirable markets Beaverton , OR; Boca
Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX;
San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA.If you seek a
sense of community, top training, opportunity for advancement, a
comprehensive benefits package and reward and recognition program,
look no further.Freedom Mortgage Corporation is an Equal
Opportunity Employer committed to workforce diversity. Qualified
applicants will receive consideration without regard to age, race,
color, religion, gender, sexual orientation, national origin, or
their status as a protected veteran or an individual with
disabilities. Local applicants encouraged to apply. Employment
contingent upon successful completion of background investigation.
Smoke-free workplace. Drug-free work environment. Excellent
benefits package including medical, dental, vision and 401(k). All
resumes are held in confidence. Only candidates whose profiles
closely match requirements will be contacted during this search.
LENDER NMLS ID 2767Equal Opportunity Employer-
Minorities/Females/Disabled/Veterans
Keywords: Freedom Mortgage, Fishers , Policy & Procedure Specialist, Other , Fishers, Indiana
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