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Personal Banker (travel) - Olio Road

Company: Star Financial Bank
Location: Fishers
Posted on: June 10, 2021

Job Description:

If you are searching for an employer that provides you with unlimited career growth and development opportunities, look no further! Learn how STAR Financial Bank strives to be the employer of choice in Indiana and truly defines OneTeam.

STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service,personalized banking solutions and innovative use of technology for more than 75 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and to our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What's Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent.

As a Personal Banker, essential responsibilities include:

  • Process and validate a variety of financial transactions, including accepting and dispensing cash, cashing checks and other instruments, and maintaining accurate records of same.

  • Communicate with customers and potential customers to gather information for the evaluation of needs and recommending STAR's products and services to fit those needs.

  • Accept loan, credit card, and other payments.

  • Accurately balance and maintain cash drawer.

  • Provide superior customer service.

  • Initiate new accounts.

  • Evaluate and respond timely to customer issues, through direct personal action or referral to proper source.

  • Provide customers with account-based information and assist with other services.

  • Maintain and update knowledge relating to bank products, services and procedures.

  • Adhere to and apply all operational policies and procedures.

  • Complete annual compliance training.

Skills Needed

  • Ability to identify and recommend customer solutions.

  • Ability to provide superior customer service.

  • Strong attention to detail with accuracy in processing.

  • Strong organizational skills.

  • Strong oral and written communication skills.

  • Strong critical thinking and problem-solving skills.

  • Ability to perform required duties and to keep current on product and service offerings.

  • Ability to align with STAR's Core Values and Brand Behaviors.

  • Proficiency in computer skills, including Windows-based systems.

Must complete all certification requirements within first six months of employment.

In addition to traditional compensation and benefits packages, our leaders continue to collaborate to launch innovative employee benefits and perks including:

Health Coverage & Wellness

Life Insurance & Disability Coverage

Affordable Medical, Vision, Dental

Short Term Disability (employer paid)

Flexible Dependent Care Account

Long Term Disability

Health Savings Account (with employer contributions)

Basic Employee Life Insurance

Prescription Drug Plan

Voluntary Life/Disability Insurance

Employee Wellness Initiatives (physical/mental/financial)

Annual Flu Shots/Wellness Screenings

Health Management Contribution

Employee Assistance Program

Paid Time Off (PTO)

Financial & Retirement Planning

Generous Managed Time Off (vacation days, sick days)

Tuition Reimbursement

Compassion Care Managed Time Off

Competitive Pay & Annual Performance Reviews

Holidays & Float Holidays

Rewarding Incentive/Commission Plans

Maternity & Parental Leave

STAR 401k (Traditional & Roth)

Bereavement Pay

ESOP (employer 401k match)

Volunteer Time Off

Eligibility of benefits are determined by employment status classification and may be discussed during the interview process.

STAR Financial Bank proudly celebrates diversity and remains conscious of the realization that diversity is not solely represented by physical characteristics. STAR is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. STAR complies with applicable STAR and local laws governing non-discrimination in employment in every location in which we have facilities.

Keywords: Star Financial Bank, Fishers , Personal Banker (travel) - Olio Road, Other , Fishers, Indiana

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