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Front Desk Administrator

Company: Reindeer Auto Relocation
Location: Zionsville
Posted on: November 22, 2021

Job Description:

JOB TITLE: Front Desk AdministratorDEPARTMENT: Accounting/AdminREPORTS TO: Accounting SupervisorPAYROLL STATUS: Full Time SalarySUPERVISES: N/AOVERTIME CLASS: Non ExemptJOB DESCRIPTION: We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, e-mail, and generally being a helpful and positive presence in the workplace.To be successful as a front desk administrator, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Front Desk Administrators must be comfortable with computers, general office tasks, and excel at both verbal and written communication.In compliance with the FLSA, this is a salaried position with the base hours of 8 am to 5 pm EST, Monday thru Friday. The position will occasionally require after hours and weekend support .QUALIFICATIONS: A. Technical Abilities (ability to demonstrate competency within 90 days of hire is required)1. High School diploma or equivalent preferred2. Excellent communication skills3. Proficient with Microsoft Word, Excel and Outlook4. Proficiency of office equipment and/or technology5. Average typing/keyboard skills of 30 WPM6. 3+ years prior experience in an administrative role7. Additional certifications in office management is a plusPERSONAL CHARACTERISTICS: 1. Ability to meet goals and effectively fulfill duties in environment of rapidly changing work flow and/or volume.2. Ability to develop personal awareness and support of fast paced team environment.3. Flexibility regarding duties and willing to learn new skill sets.RESPONSIBILITIES: Detailed daily responsibilities include, but are not limited to:

  • Answer phones and route callers. Use computer to look up client orders, answer questions and direct calls to the appropriate party.
  • Handling office tasks, such as generating reports, setting up for meetings, and reordering supplies.
  • Greet and assist visitors.
  • Maintain office security by following safety procedures and controlling access via the reception desk.
  • Process and distribute daily mail.
  • Facilitate outbound packages, UPS, USPS, FedEx, etc.
  • Assist with Car Care packages and Welcome Home Kits as requested.
  • Maintain polite and professional communication via phone, e-mail, and mail.
  • Anticipate the needs of others in order to ensure their seamless and positive experience.OTHER DUTIES: -- Thrive in a fast paced ever changing environment-- Be able to respond to stressful customer situations in a calm and methodical manner-- Customer first attitude-- Be well versed in all aspects of the company - claims, accounting, QA, Ops-- Possess strong written and verbal communication skillsCore Competencies: -- Must enjoy working in a professional fast-paced office environment-- Commits to organizational goals and objectives-- Demonstrates resourcefulness and solves problems-- Demonstrates ability to work independently in a face-paced environment while exhibiting flexibility to adapt to the departments needs-- Respond with a sense of urgency and act confidently, assertively, and decisively while taking responsibility and accountability for position requirements-- Work independently, effectivity manages and uses time while juggling competing prioritiesWORKING CONDITIONS: 1. PHYSICAL DEMANDS: Minimal physical effort required, ability to lift 20lbs, with or without accommodation, regarding walking, sitting, standing, and manual dexterity of keyboarding in office setting. Keen auditory, visual and verbal skills.2. MENTAL DEMANDS: Ability to prioritize multiple duties and adapt quickly to changing needs. Ability to function well under conditions of high volume with minimal supervision.Job Type: Full-timePay: $37,000.00 - $39,000.00 per yearEducation:
    • High school or equivalent (Preferred)Experience:
      • admin: 3 years (Preferred)Work Location:
        • One locationWork Location: One location

Keywords: Reindeer Auto Relocation, Fishers , Front Desk Administrator, Other , Zionsville, Indiana

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