Customer Solution Coordinator (Bi-Lingual)

Company: Nesco Resource
Location: Westfield
Posted on: September 22, 2022

Job Description:

Westfield, IN. Company is currently seeking a Bi-Lingual (English/French) Customer Solution Coordinator. Responsibilities include

• Daily communication with customers via phone and e-mail contact regarding inquiries/requests with a requirement to determine appropriate solutions and responses
• Daily processing and review of orders through manual and electronic means
• Cross-functional communication with support departments such as transportation and warehousing
• Execution of mid to high-level account management to meet customer requirements
• Provision of accurate product technical support to direct customers, sales, end users/consumers, and specifiers for inquiries relative to product application or characteristics.
• Strong attention to detail resulting in a high degree of transaction accuracy
• Mid to Advanced Excel skills including V-look up
• Strong analytical and critical thinking skills
• Strong customer focus and advocacy
• Excellent written and verbal communication with a focus on quality over quantity
• Ability to handle multiple tasks/projects simultaneously and prioritize those with the highest business importance Education:
  • High School diploma plus minimum 3 years relevant experience required. AS preferred. Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Keywords: Nesco Resource, Fishers , Customer Solution Coordinator (Bi-Lingual), Other , Westfield, Indiana