Asset Recovery Representative II

Company: Industrial Federal Credit Union
Location: West Lafayette
Posted on: November 25, 2022

Job Description:

*General Function*
Provide assistance to the Asset Recovery Department. Answer phones, process correspondence, and maintain accurate files. Contact member to determine the reason for the past due condition of a loan. Make recommendations on actions that should be taken if loan collateral is in jeopardy, reporting to the supervisor.
*_Major Duties and Responsibilities: _*

* Process all correspondence for Asset Recovery Department, ensuring accuracy of work. Create form letters, type labels, and provide general administrative support.
* Maintain collection files according to department procedures.
* Input data into the Credit Union's collection system, and generate reports as requested.
* Respond to telephone calls regarding payment notices and delinquent accounts.
* Process mailing of payment notices, ensuring that Credit Union errors are detected promptly and corrected.
* Provide members with a complete explanation of the loan's status as requested.
* Follow up on delinquent loans and make calls for interest, partial, or full payment.
* Maintain a detailed written record of all communications made regarding the delinquency.
* Receive and process for mail payments directed to the department.
* Prepare information needed or required by collection agency, and post receipts from collection agency.
* Perform skip tracing duties as required and directed.
* Carry out other such duties as may be assigned or requested.

Monday thru Friday, 8:00AM until 6:00PM and Saturday, 9:00AM until 12:00PM
8 Hour Shifts, Half Days, Rotating Weekends

Job Type: Full-time

Pay: $18.16 - $27.23 per hour%58047475%

Keywords: Industrial Federal Credit Union, Fishers , Asset Recovery Representative II, Other , West Lafayette, Indiana