Teller - Full time
Company: Partners 1st Federal Credit Union
Location: Marion
Posted on: January 27, 2023
|
|
Job Description:
Description:Partners 1st Federal Credit Union will provide U
with a competitive salary, paid illness, personal time, vacation,
holidays, medical/dental/vision/life insurance, generous 401(k)
retirement plan with company matches, tuition reimbursement, weekly
pay, and a professional and fun office working environment.Are U
willing to provide our members with your enthusiasm for service,
integrity to become their trusted financial partner, create and
support quality teamwork among staff and able to apply your
knowledge, skills and experience with member service and problem
solving to accomplish important and meaningful work.This position
is for U if you are able to work at our Marion, IN, location
full-time, 30 hrs/wk working the following schedule:Mon 9:15-4:45,
Tues 9-4:45, Wed 8:15-4:45, Thurs OFF, Fri 9-5:15 The need to be
flexible to help cover branch needs is important. RoleResponsible
for accurately processing financial transactions and being an
effective source of information for members: in lobby, drive-thru
window or by telephone. Provides friendly, professional,
confidential and effective assistance to members and company
associates assuring a positive experience and minimizing wait
time.Major Duties and Responsibilities45%Welcomes members and
demonstrate efficiency with financial transactions for members:
receives funds, posts transactions and pays out funds as requested
and per policy. Verbally confirm intended transactions with members
to assure needs are met and minimize redoing. Provides appropriate
solutions and cross-sells credit union services.15%Balances cash
drawer daily to assure accuracy in transactions and notifies
supervisor regarding any outages. Appropriately applying
policies.10%Receives loan payments and savings deposits from
members, addresses inquiries on accounts, records amounts and dates
of payments and other significant information, checks customer
calculations and validates checks and/or counts cash
payments.10%Issues cashier's checks, receives currency for coin and
verifies amounts, cashes checks according to written
procedures.10%Research, troubleshoot and resolve member and
internal inquiries regarding policies, practices and products.5%
Performs other duties as assigned.5%Assist other departments and
branches with transactions as needed, provide support for the
department and branch managers in fulfilling member requests and
merchant verifications.Must comply with all company policies and
procedures, applicable laws and regulations, including but not
limited to, the Bank Secrecy Act, the Patriot Act, and the Office
of Foreign Assets Control.PM22Requirements:KNOWLEDGE AND
SKILLSEXPERIENCECash handling and customer service experience is
strongly preferred.EDUCATION/CERTIFICATIONS/LICENSESHigh school
degree or GED required.INTERPERSONAL SKILLSCourtesy, tact, and
diplomacy are essential elements of the job. Work involves personal
contact with others inside and/or outside the organization,
generally regarding routine matters for purposes of giving and
obtaining information, as well as advising or referring, which
commonly require shorter discussions. ADA REQUIREMENTSPHYSICAL
REQUIREMENTSPerform primarily sedentary work with limited physical
exertion and regularly lifting cash box of up to 10 lbs. and coin
bags up to 30 lbs on occasion. Must be able to stand, sit, walk for
extend periods of time. Reach and grasp using arms, hands and
fingers. Must be capable of climbing / descending stairs in
emergency situation. Must be able to operate routine office
equipment including telephone, copier, facsimile, and calculator.
Must be able to routinely perform work on computer for an average
of 6-8 hours per day, when necessary. Must be able to work extended
hours whenever required or requested by management. Must be capable
of regular, reliable and timely attendance.WORKING CONDITIONSMust
be able to routinely perform work indoors in climate-controlled
shared work area with minimal noise.MENTAL AND/OR EMOTIONAL
REQUIREMENTSMust be able to perform job functions independently or
with limited supervision and work effectively either on own or as
part of a team. Must be able to read and carry out various written
instructions and follow oral instructions. Must be able to speak
clearly and deliver information in a logical and understandable
sequence. Must be able to use basic math skills and spell
accurately up to a high school graduate level. Must be capable of
dealing calmly and professionally with numerous different
personalities from diverse cultures at various levels within and
outside of the organization and demonstrate highest levels of
customer service and discretion when dealing with the public. Must
be able to perform responsibilities with composure under the stress
of deadlines / requirements for extreme accuracy and quality and/or
fast pace. Must be able to effectively handle multiple,
simultaneous, and changing priorities. Must be capable of
exercising highest level of discretion on both internal and
external confidential matters.PI202128871
Keywords: Partners 1st Federal Credit Union, Fishers , Teller - Full time, Other , Marion, Indiana
Click
here to apply!
|