Patient Account Rep- DME/Customer Service
Company: eCommunity
Location: Fishers
Posted on: January 27, 2023
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Job Description:
Join our community Community Health Network has an excellent
opportunity available within our Home Medical Equipment team. If
you are looking for challenging work and meaningful advancement,
then you should consider a career with Community. Where you fit in
The Patient Account Rep - DME/Customer Service is responsible for
answering phone calls and processing electronic orders for various
Community Health Network physicians for patients that are in need
of Durable Medical Equipment (DME). This role will include
verifying patient insurance benefits, requesting prior
authorizations, reviewing and creating patient records in the
appropriate EMR system, qualifying equipment provided based on
insurance requirements, creating sales orders and communicating
with dispatch regarding delivery. This position will be responsible
providing excellent customer service to patients. This role will
require an on-call rotation for patient emergency needs and
requests. The position does have the possibility to be remote for
qualified team members. Your exceptional skills Complies with
applicable state/federal laws and the program requirements of
accreditation agencies and federal, state and government health
plans Ensures confidentiality of patient records Meets productivity
standards designated by the department Meets QA standards
designated by the department Your exceptional qualifications Two
years or more years of experience in healthcare customer service
and/or billing required High School Diploma or GED required
Previous experience with Brightree Billing EMR preferred Previous
DME experience preferred Knowledge of Medicaid, Medicare and
Commercial insurance preferred Your life with Community You work
hard to provide our patients with the exceptional care, and you
deserve benefits to match. Community offers a unique employment
package that encompasses not only your day-to-day job, but also
your career. You will have the opportunity to grow your career
thanks to scholarships and tuition reimbursement from the Community
Health Network Foundation, and receive recognition for your
achievements. Apply today for immediate consideration.
Keywords: eCommunity, Fishers , Patient Account Rep- DME/Customer Service, Other , Fishers, Indiana
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