Patient Account Rep- DME/Customer Service

Company: eCommunity
Location: Fishers
Posted on: January 27, 2023

Job Description:

Join our community Community Health Network has an excellent opportunity available within our Home Medical Equipment team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community. Where you fit in The Patient Account Rep - DME/Customer Service is responsible for answering phone calls and processing electronic orders for various Community Health Network physicians for patients that are in need of Durable Medical Equipment (DME). This role will include verifying patient insurance benefits, requesting prior authorizations, reviewing and creating patient records in the appropriate EMR system, qualifying equipment provided based on insurance requirements, creating sales orders and communicating with dispatch regarding delivery. This position will be responsible providing excellent customer service to patients. This role will require an on-call rotation for patient emergency needs and requests. The position does have the possibility to be remote for qualified team members. Your exceptional skills Complies with applicable state/federal laws and the program requirements of accreditation agencies and federal, state and government health plans Ensures confidentiality of patient records Meets productivity standards designated by the department Meets QA standards designated by the department Your exceptional qualifications Two years or more years of experience in healthcare customer service and/or billing required High School Diploma or GED required Previous experience with Brightree Billing EMR preferred Previous DME experience preferred Knowledge of Medicaid, Medicare and Commercial insurance preferred Your life with Community You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career. You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements. Apply today for immediate consideration.

Keywords: eCommunity, Fishers , Patient Account Rep- DME/Customer Service, Other , Fishers, Indiana