Clerk IV

Company: Purdue University
Location: Delphi
Posted on: March 18, 2023

Job Description:

Job Summary

The "first face" of the clinic to patients and community stakeholders. Responsible to strategically schedule patients, maximizing staff efficiency, and maintaining high client satisfaction. Answers phone, directing calls appropriately to nursing triage, direct schedule, or other staff delegation. Completes patient check-out with billing reconciliation and cash collection, as required by insurance status. Act as translator as needed by nursing staff.

This position is for the NCNC Contact Center, located in Delphi. While this position is primarily located in Delphi, it may require occasional travel to the Burlington, Monon, and/or Wolcott clinics as needed for coverage

Required:

* High School diploma
* Two years of customer service and/or clerical experience.
* Must have basic computer skills and be proficient in Word and Excel.
* Excellent communication skills with customer service
* Understanding of basic math and cash handling processes.
* Preferred:
* Bilingual (English/Spanish); Experience with Electronic Health Record system

Additional Information:

* All new hires will be expected to follow Protect Purdue guidelines. To learn more, visit https://bit.ly/3DH3z6f
* To learn more about Purdue's benefits summary https://bit.ly/3zA1Qxb
* Purdue will not sponsor employment authorization for this position
* A background check will be required for employment in this position
* FLSA: Non-Exempt (Eligible For Overtime)
* Retirement Eligibility: Non-exempt Defined Contribution Plan
* Purdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply

Keywords: Purdue University, Fishers , Clerk IV, Other , Delphi, Indiana