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Desktop Support

Company: Beacon Hill Technologies
Location: Fishers
Posted on: July 13, 2019

Job Description:

Description of RoleResponsibilities We are seeking a Desktop Support Analyst for an enterprise organization that values customer service as paramount. This role would provide support to hundreds of users mostly in person. This person needs to be well versed in password resets, application support, Windows 10, MS Office, and more. The ideal candidate would have the ability to demonstrate prior experience in a mid to large sized environments and company where they have worked with a ticketing system. The Technical Support Analyst must be polished and professional as they will be working with executives. This is a great opportunity to get your foot in the door to an awesome company with a great management team and tenured team. Required Skills Least 3 years' experience in a technical support role Candidate ideally would have experience in a mid to enterprise size environment ideally Experience working with a ticketing system such as ServiceNow or equivalent Strong organizational skills Must be polished and professional Experience imaging machines using SCCM strongly desired Incident Management experience - Managing incidents including business expectations and communication maintaining SLA compliance Strong knowledge of Microsoft based operating systems with emphasis on Windows 10 and Microsoft Office 365 Highly motivated with the ability to work independently Detail oriented with the ability to multi-task Ability to work closely with others in a team environment Strong analytical and problem solving skills Reliable and punctual Good presentationinterpersonal skills a must Ideal candidate would have audio visual installation and troubleshooting experience Experience supporting thin client devices andor Citrix strongly desired Find Us on Facebook httpswww.facebook.comBeacon-Hill-Technologies-Indianapolis-320520204742585 Follow Us on Twitter httpstwitter.comBHTIndy Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Company Profile Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries on a contract, direct (permanent), contract-to-direct and project basis. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, ProgrammingDevelopment, Database, Infrastructure, Quality Assurance, ProductionSupport and ERP roles. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Pharma and Beacon Hill Technologies by visiting www.beaconhillstaffing.com httpwww.beaconhillstaffing.com . We look forward to working with you. Beacon Hill. Employing the Future (TM)

Keywords: Beacon Hill Technologies, Fishers , Desktop Support, Other , Fishers, Indiana

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