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Account Planner - Fishers, IN

Company: Stanley Black & Decker
Location: Fishers
Posted on: September 8, 2019

Job Description:

Are you interested in joining one of the world s largest, fastest-growing, and most dynamic companies? If so, you have come to the right place. Stanley Black & Decker is an $11B Fortune 500 company that offers a rich and storied history dating back to 1843.

This opportunity resides within STANLEY Electronic Security NA, a global division of Stanley Black & Decker. At STANLEY Electronic Security NA we design, install, service, and monitor electronic security systems that integrate intrusion, fire, video surveillance, access control and monitoring applications. With today's most comprehensive solutions, services, and technologies, STANLEY Electronic Security NA is the electronic security system provider of choice for industrial, government, commercial, and national account customers such as schools, hospitals, retailers, financial institutions, airports and more.

Currently, we are in an accelerated growth phase in a rapidly expanding industry. There s never been a better time to join our security team. We are seeking a motivated, self-driven individual looking for a long-term position as a National Accounts Planner for our Security Business.

POSITION RESPONSIBILITIES

Reports To: Leader, National Account Operations Center of Excellence or Operations Account Manager, National Account Operations Center of Excellence

Position Summary:

Provide Sales Support for Sales Executives and our largest key strategic customers. Some of the responsibilities include engaging in sales quote entry/updates, RFP/Proposal support, and facilitation of the Site Survey process. Work with various internal groups to coordinate and assist with all items needed to successfully deliver quality quotes for specified accounts.

This position will work closely with other groups such as Sales Executives, Engineering, Operations Account Managers, Finance, Legal, Order Management, Master Data, and other support groups.

Position based in our Fishers, Indiana corporate headquarters.

Position Responsibilities:

* The Account Planner provides pre-sales support to Sales Executives and key strategic accounts

* Responsible for generation/entry of sales quotes and gathering, creation, or coordination with other groups of all items needed to create a quote.

* Will coordinate the Site Survey process, assist with sourcing external labor as needed, gather/create the necessary Customer Requirements, coordinate/create Technical specs, coordinate necessary Legal and Finance reviews, perform Credit check process if needed, and other items to build an accurate quote

* Document and update processes as needed.

* Ensure new customer set-ups are created properly via the Master Data workflow process.

* Responsible for the New Part Needed Process for sales.

* Enter Change Orders as needed.

* Coordinate Work Order Modifications with appropriate group.

* Contribute to RFP/Proposals.

* Manage Renewals/Resigns/Software licenses for named accounts.

* Meet SLA s and key Metrics targets.

* Support other groups as needs arise.

* Performs other duties as assigned.

Knowledge/Skills/Abilities:

* Minimum 1+ years experience working in an environment focused on superior customer service delivery in a technical environment

* Minimum 1+ years experience organizing, planning and setting priorities that require critically evaluating outcomes in a complex work environment.

* Minimum 1+ years experience working in a highly deadline oriented environment.

* Excellent communication and interpersonal skills.

* Strong computer systems experience. Ability to quickly learn and become adept at corporate IT systems used.

* Previous experience in a sales support role preferred.

* Knowledge of Security industry desired.

Required Qualifications:

* High School Diploma or GED

* 1 + years relevant work experience to include sales, customer and/or administrative support

Preferred Qualifications:

* Bachelor s degree

* Previous experience in a Sales Support role

* Knowledge of Security industry

* MS Office Proficiency

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City

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran s status or any other protected characteristic.

Keywords: Stanley Black & Decker, Fishers , Account Planner - Fishers, IN, Other , Fishers, Indiana

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