Account Planner - Fishers, IN
Company: Stanley Black & Decker
Posted on: September 8, 2019
Are you interested in joining one of the world s largest,
fastest-growing, and most dynamic companies? If so, you have come
to the right place. Stanley Black & Decker is an $11B Fortune 500
company that offers a rich and storied history dating back to
This opportunity resides within STANLEY Electronic Security NA, a
global division of Stanley Black & Decker. At STANLEY Electronic
Security NA we design, install, service, and monitor electronic
security systems that integrate intrusion, fire, video
surveillance, access control and monitoring applications. With
today's most comprehensive solutions, services, and technologies,
STANLEY Electronic Security NA is the electronic security system
provider of choice for industrial, government, commercial, and
national account customers such as schools, hospitals, retailers,
financial institutions, airports and more.
Currently, we are in an accelerated growth phase in a rapidly
expanding industry. There s never been a better time to join our
security team. We are seeking a motivated, self-driven individual
looking for a long-term position as a National Accounts Planner for
our Security Business.
Reports To: Leader, National Account Operations Center of
Excellence or Operations Account Manager, National Account
Operations Center of Excellence
Provide Sales Support for Sales Executives and our largest key
strategic customers. Some of the responsibilities include engaging
in sales quote entry/updates, RFP/Proposal support, and
facilitation of the Site Survey process. Work with various internal
groups to coordinate and assist with all items needed to
successfully deliver quality quotes for specified accounts.
This position will work closely with other groups such as Sales
Executives, Engineering, Operations Account Managers, Finance,
Legal, Order Management, Master Data, and other support groups.
Position based in our Fishers, Indiana corporate headquarters.
* The Account Planner provides pre-sales support to Sales
Executives and key strategic accounts
* Responsible for generation/entry of sales quotes and gathering,
creation, or coordination with other groups of all items needed to
create a quote.
* Will coordinate the Site Survey process, assist with sourcing
external labor as needed, gather/create the necessary Customer
Requirements, coordinate/create Technical specs, coordinate
necessary Legal and Finance reviews, perform Credit check process
if needed, and other items to build an accurate quote
* Document and update processes as needed.
* Ensure new customer set-ups are created properly via the Master
Data workflow process.
* Responsible for the New Part Needed Process for sales.
* Enter Change Orders as needed.
* Coordinate Work Order Modifications with appropriate group.
* Contribute to RFP/Proposals.
* Manage Renewals/Resigns/Software licenses for named accounts.
* Meet SLA s and key Metrics targets.
* Support other groups as needs arise.
* Performs other duties as assigned.
* Minimum 1+ years experience working in an environment focused on
superior customer service delivery in a technical environment
* Minimum 1+ years experience organizing, planning and setting
priorities that require critically evaluating outcomes in a complex
* Minimum 1+ years experience working in a highly deadline oriented
* Excellent communication and interpersonal skills.
* Strong computer systems experience. Ability to quickly learn and
become adept at corporate IT systems used.
* Previous experience in a sales support role preferred.
* Knowledge of Security industry desired.
* High School Diploma or GED
* 1 + years relevant work experience to include sales, customer
and/or administrative support
* Bachelor s degree
* Previous experience in a Sales Support role
* Knowledge of Security industry
* MS Office Proficiency
All qualified applicants to Stanley Black & Decker are considered
for employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, national origin, disability,
veteran s status or any other protected characteristic.
Keywords: Stanley Black & Decker, Fishers , Account Planner - Fishers, IN, Other , Fishers, Indiana
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