Analyst, Business (Loan Servicing)
Company: Freedom Mortgage
Posted on: April 9, 2021
Soar With UsFlying ahead of the flock for over 30 years, we at
Freedom Mortgage have taken millions of Americans under our wing
and helped them achieve their dreams of financial betterment and
homeownership. This is only possible through our vast knowledge
base and broad capabilities, and it's demonstrated by our winning
trajectory.If you are---
- A business process pro. You'll ensure that business process
outcomes are harmonized with strategic goals, from beginning to
- Investigative. You'll review, research, and decipher regulatory
compliance material and translate it with ease.
- A team player. You'll work closely with a variety of lines of
business to implement necessary changes to ensure state, federal,
investor, and insurer guidelines are met.
- A problem-solver. You solve problems on the fly and can deal
with a variety of concrete variables where only limited
- An Excel and reporting expert. You can create, compare, and
find discrepancies when combining multiple reports in a
- Procedural writing aficionado. You can pick up new processes
and identify gaps or corrections needed within procedures in a
snap. You have no problem implementing change to ensure new hires
understand correct process flow.--- then you belong in the Freedom
family.The Opportunity: Business Process AnalystWe're looking for a
skilled Business Process Analyst to join the Freedom family. Our
ideal Business Process Analyst will evaluate, design, measure,
monitor, and control business processes. You'll thrive in a team
environment, working across multiple departments to improve
business process management. You'll be an innovator who can
positively impact results, enhance profitability, and assist in
meeting business objective goals in an exciting and often changing
environment. What does the job look like? As a Business Process
Analyst, your daily duties may include...
- Analyzing the process and procedures that Default has in place.
Collect data and perform research to gain a complete understanding
of the Default department business needs in order to measure the
effectiveness of the current practices.
- Analyzing service transfer data and reconciliation of loan data
migration upon loans being service transferred.
- Working cross-functionally to drive optimized service business
design within the Default department through opportunity/issue
identification, systemization, testing, training and
- Understanding the Default department's use of systems, reports
and tools and function as a subject matter expert.
- Ensuring that system and tools are adequately and properly
utilized. Proposing and develop enhancements as necessary.
- Developing recommendations for improvement based on
observation, data analysis, audit recommendation, and evaluation of
business cross-departmental workflow.
- Teaming with external and internal business contacts for
responding to system interface and data issues.
- Translating agency and regulatory technical material and
concepts into verbal and written communications for Default
Management. Education & Certification Requirements
- Bachelor's Degree from a 4-year College or University
- 5 to 8 years of related experience and/or trainingIf you invest
your drive and commitment with us, you'll realize an incredible
return, in a diverse environment where all staff can grow and
flourish. With excellent training and development opportunities
available at all levels, a great benefits package, and a talented
working family all around you, with Freedom, you'll enjoy a
rewarding, challenging, and exciting career where you can reach
incredible new heights.Soar With Us. #CB #LI-KB1 Founded in Mount
Laurel, NJ in 1990, Freedom Mortgage has since grown into one of
the largest and fastest-growing privately owned full-service
residential lenders in the USA. Licensed in all 50 states,
Washington D.C., Puerto Rico and the Virgin Islands, Freedom
Mortgage has over 5000 employees nationwide, proudly servicing
$225.6 billion, and is still growing. Our mission is to foster
homeownership in America. Freedom is a leader in VA mortgage
lending and is one of the mortgage industry's largest philanthropic
supporters of the USO and military families through its Team
Freedom Cares philanthropic arm. Locations include suburban
Philadelphia and Fishers, IN, two regions where we were named Top
Workplaces. We also have large operating centers countrywide,
including these desirable markets: Beaverton , OR; Boca Raton, FL;
Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas,
CA; Tempe, AZ; Troy, MI and Woodbridge, VA. If you seek a sense of
community, top training, opportunity for advancement, a
comprehensive benefits package and reward and recognition program,
look no further. Freedom Mortgage Corporation is an Equal
Opportunity Employer committed to workforce diversity. Qualified
applicants will receive consideration without regard to age, race,
color, religion, gender, sexual orientation, national origin, or
their status as a protected veteran or an individual with
disabilities. Local applicants encouraged to apply. Employment
contingent upon successful completion of background investigation.
Smoke-free workplace. Drug-free work environment. Excellent
benefits package including medical, dental, vision and 401(k). All
resumes are held in confidence. Only candidates whose profiles
closely match requirements will be contacted during this search.
LENDER NMLS ID:2767 Equal Opportunity Employer-
Keywords: Freedom Mortgage, Fishers , Analyst, Business (Loan Servicing), Professions , Fishers, Indiana
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